Last week, we took the chance to participate and bid in Musikhjälpen’s (Music Aid) auctions in support of ”No one should be left without care”. We participated in several auctions, rolled up prices, and managed to win two auctions. Now the week is over we became the owner of a fantastic oil painting called ”Towards the Swimming School” by Ola_Art vs HP vs Zorn, and a poster ”Chickpeas Peeking at a Bean ”. They will both adorn our offices and delight us and our visitors.

A part of leanon’s work in charity

Charity is an area that is close to LeanOn’s heart. Among other things, we donate money to various charities during the year where our employees are involved and influence where the money is directed. Over the years, we have supported organizations such as the Childhood Cancer Foundation, Save the Children, and Doctors Without Borders.

In 2021 and beyond, we will continue to support charity to contribute to a better world!

Today, there is as high a customer expectation and requirement to be able to offer simple, efficient, and comprehensive digital services as are in the banks or in the most prominent players in the financial market. At the same time, the requirements for security, KYC processes, and other legal compliance are constantly increasing, which increasingly requires system solutions and their adaptability. In that environment, it can therefore be wise to stop trying struggling with your old or your makeshift solutions, clear the table, and invest in a ready-made platform for the online offer. Below we address 5 main reasons.

1: In-house developers spend time on maintenance instead of improvements

Even for larger players with their internal resources and developers, it is not always efficient to build and maintain their individual customer portal in which customers log in to shop or do other errands. A solution developed in-house quickly passes the ’best-before date,’ which often means that developers are forced to spend much of their time keeping up with new requirements, new technology, and ad hoc solutions to keep the solution compliant. The risk is then great that the customers and their needs are lost along the way, and as is well known, other alternatives are just a click away for the customer.

2: Ni kan fokuserYou can focus on what you are best at – the core business  

The overall quality is never better than the individual parts; that is, even if you have top-class financial services and products, it is difficult to do them justice unless the customer portal is of the same high class that makes it easy for customers to enjoy what you offer.

To give the customer the best overall experience, it is best to focus on the most important thing which is their own core business (i.e. to offer good products and services), and to purchase the technology and functionality that can best support them to meet customers’ needs and expectations

3: Rapid development makes it difficult to keep up

The pace of digitization is furiously fast and nowadays there are dedicated online platforms to use which can be quickly installed in customer portals that are optimized for different purposes, such as for fund or securities trading. Examples of functions and processes in which rapid development takes place, and which simplify things for both you and the customer are digital onboarding of new customers with automated KYC, digital advisors, visualization of the customer’s commitment/holdings, transaction flows, contract management, etc. Such functions are crucial to be able to compete, both in terms of customer experience and efficiency in the processes.

4: A modern platform builds brand, customer loyalty, additional sales, and internal efficiency

A customized and optimized online platform makes it possible to be at the forefront of your digital offering in terms of both content, user-friendliness, and the use of the latest and freshest functionality on the market. You benefit from this in two ways: A complete, buildable, and efficient customer portal promotes your brand and, it increases the opportunity to both recruit new customers and create loyalty with additional sales to existing customers. And internally, a completely online platform can streamline manual processes and costs,  and not in the least the internal competence and resource management that is otherwise needed for development and maintenance.

5: Ensures a long-term sustainable and buildable customer portal

In summary, a customer portal must be able to be every bit as modern, secure, easy to use, and efficient regardless of whether it concerns a small fund management company or a large bank. In the long run, it is not sustainable to develop and maintain such a platform yourself, nor to choose a semi-finished solution with limitations. It is easier, more cost-effective, and more future-proof to choose a ready-made, modular online platform that provides the right conditions to create a customer portal to grow (i takt med) inline with customers’ needs and expectations.

Read more here:  www.leanon.se/produkter or contact Albert or Johan via sales@leanon.se or +46 8 597 919 19 to find out more.

We warmly welcome Lisa to LeanOn in the role of Project Manager!

On September 10, we organized a joint evening at LeanOn for all employees in collaboration with Coop and Musikhjälpen (Music Aid). The evening offered late summer sun and nice street food!

Here you see the latest addition to the LeanOn gang! We welcome Albert to the role of sales manager!

LeanOn’s annual spring conference turned into a remote hackathon. Circumstances would not allow us to use the planned physical conference room. We did not let that stop us but instead ran a Hackathon for 24 hours. This meant that all employees gathered via video link and could socialize, brainstorm and collaborate. The hackathon resulted in several solutions and products that the employees developed that helped to facilitate the everyday work at LeanOn.

LeanOn was named one of Sweden’s best workplaces on 21 March 2020 when this year’s winner was crowned by Great Place to Work – Sverige. For the past four years, LeanOn has been certified by the organization and this year again won a place on the list of the best workplaces in the country.

A total of 250 companies participated in this year’s ranking, of which 60 went home as winners with a place on the list. LeanOn took 8th place in the small business category (20-49 employees).

”Receiving this quality award is extra fun and important as it is our own employees who voted us to one of Sweden’s best workplaces for the fourth year in a row”, says Johan Rydh, CEO of LeanOn.

We at LeanOn have moved the Stockholm office to new modern premises. We are now on Gamla Brogatan 26, just a block away from our previous office.

We now have a larger room and space for more future colleagues as well as a modern floor plan that suits all types of work such as workshops, project work, individual work, meetings, etc.

We look forward to having many rewarding meetings with our customers in our nice premises at Gamla Brogatan 26. Welcome!